BestPrice.gr Frequently Asked Questions (FAQ) | New Cult
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Frequently Asked Questions

Re: Have you found what you are looking for? Just choose your number, choose "Buy Now" and the product will be automatically added to your cart. Continue your navigation and follow the same procedure for the other products that you want to become your own. When you are ready, you will find on the top left the icon called "shopping bag", in which you can either choose to edit your cart or select "Complete purchases". Remember that there is always the alternative to call us on 2108940362 and complete your order together!

Re: Of course! You can call us on (0030) 2108940362 and one of our specialized partners will contact you.

Re: You can pay by cash on delivery, bank deposit, PayPal and credit card for purchases in Greece. For purchases outside Greece, New Cult only accepts credit card payments. Read more information here.

Yes, you can cancel your order, but only before it has been shipped.
If your order is still being processed and has not yet been handed over to the courier, you can request a cancellation in the following ways:

Once we receive your request, we will send you a confirmation of cancellation.
If your order has already been shipped, cancellation is not possible — in that case, our returns & withdrawal policy applies.

Re: Since you have entered your email correctly, with the completion of the order, a confirmation email will be sent to your inbox.

Re: Delivery takes place within 1-2 working days for shipments within Attica, 2-3 working days for shipments in the province & 2-5 working days for shipments in areas where access is limited. Your order is ready by us the same or the next working day at the latest. Newcult.gr is not responsible for any delays due to unexpected events that might occur. In case that Newcult.gr predicts that there will be a significant delay for any reason, it must contact the buyer and inform him accordingly.

Re: The product comes with the return or change form of your order. You fill it in and place it in the package. You then send the parcel via Speedex or Acs courier at New Cult charge. As soon as we receive your parcel, we proceed with the necessary procedures.

Re: Your personal data is used exclusively for the smooth operation of Newcult.gr and with the sole purpose of providing its services in the most complete way at your service. We do not offer or sell your data. For more information, click here.

Re: We are available to help you Monday to Friday between 9:30 in the morning to 21:00 in the evening and on Saturday between 9:30 in the morning to 20:00 in the evening, in the following contact phone 2108940362.

Re: You can make a purchase without an account, by checking out as a guest visitor. However, by creating an account, in each one of your purchases you collect points and you can redeem them in your next purchase.

Re: In case you have forgotten your password, you can click here to change it.

Re: The order can only be modified if the product has not been shipped. Alternatively, you can call us on 2108940362 or contact us via email at orders@newcult.gr.

Re: The security of our transactions is a priority for us and we make sure to provide you only with reliable payment methods. For more information on payment methods you can visit our site here.

Re: After sending the parcel, you will receive the shipping number via email. To see the entire course of your parcel, you can enter the shipping number here.

Re: You can call our cooperating courier company (Speedex, acs courier or Box Now) and with the shipping number of the parcel you will be informed about the scheduled date that your order will be delivered. Alternatively, you can call us on 2108940362 and one of our specialized partners will help you.

Re: Did you change your mind? Doesn’t the size fit you correctly? Don’t you like the product? Whatever the reason, you have the opportunity to make a change within 14 days from the date of the parcel’s receipt. A prerequisite is that the product is in excellent condition and has all the tags on it. Learn more here.

Re: If you are not a #newculter yet, you should definitely join our family. Be the first one to get informed about new arrivals and offers. Take advantage of various offers and coupons.

Re: There are many benefits and you can see in detail what the rewards program includes here.

Re: Shipments outside of Greece are made in Cyprus and Europe. To see the countries in detail, click here.