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Privacy Policy

PERSONAL DATA PROTECTION POLICY

The Company “NEW CULT EPE”, located in Glyfada, Attiki, at 22, Vouliagmenis Street, 16675 with VAT number 998131322, DOU Glyfada, telephone numbers 2109601018-19 and e-mail address info@newcult.gr (Data Processing Manager, hereafter referred to as the “Company”) is responsible for the personal data you are notifying us as members / users of the newcult.gr.

The use by visitors or members of the newcult.gr website indicates the acceptance of the privacy policy as defined by the terms of use and specializes in the present. It is expressly stated that if a user disagrees with the terms of protection of his / her personal data, then he / she should discontinue the use of the website, as, as mentioned above, his / her use by a visitor / member declares irrevocably and automatically its acceptance of the relevant terms . For children below the age limit set by the law, the consent of their parents is necessary.

 

COLLECTION AND USE OF YOUR DATA

The concept of personal data includes any information or combination of information that could identify you directly (eg your name) or indirectly. Your personal data includes items such as email address / home address / mobile phone number, name, VAT number, personal preferences, and shopping habits. They may also include unique numeric identifiers such as the IP address of your computer, as well as cookies or other applications that help us understand your needs and preferences.

Our company, in order to be able to continuously improve the quality of its services to the consumer, uses the Skroutz Analytics service. Through this service, anonymous usage statistics are posted to Skroutz.gr and the data received from our company through this service is covered by the privacy policy and the cookies policy of Skroutz.gr.

The concept of data processing includes any act or action in personal data such as the collection, registration, organization, storage, alteration, retrieval, search of information, use, disclosure by transmission, the association or the combination, restriction, deletion or destruction.

The personal data of the Company’s customers who are members / users of newcult.gr, as well as any other relevant information that they register during the use of the website, or provide to our stores as well as through our e-mail, are protected on the basis of the Greek and European legislation and in particular according to the provisions of the General Regulation on Personal Data Protection (EU) 2016/679 of the European Parliament and of the Council that is in force from 25.5.2018 and N. 3.471 / 2006. The Company has taken all necessary steps to maintain the confidentiality of information regarding our customers.

Your personal data, full name, fixed telephone number, mobile phone number, home address, e-mail address, VAT number and DOU where required to issue a tax document are provided by you directly (eg, when you contact us, when you do purchases through our site or from our stores sometimes, we collect them (eg by using cookies to understand how you use our site).

Your personal data is used solely for the smooth operation of newcult.gr and for the sole purpose of providing the best service to you. We do not offer or sell your data.

It goes without saying that the necessary data, to the extent necessary, are communicated in the context of the execution and clearing between the newcult.gr and its users of the electronic payments they make to the trusted financial institutions, as well as third parties (eg logistic company) to the extent that this is necessary for the execution of your order. For the same purpose, our authorized employees are processing your individual data associated with your payments to the Company. For statistical and marketing purposes, your preferences are transmitted to affiliated companies that provide us with relevant services and act as data controllers according to their own terms and data protection policies, unless you have expressed your opposition in accordance with the following described in detail in the terms of your rights. Of course, the Company, in so far as this is provided for by applicable legislation or is requested by a competent Public Authority (Judicial, Administrative, Tax) under the lawful procedure, is obliged to respond to and send to these authorities any data that may be requested.

Depending on the purpose for which data is used, the legal basis for processing your data may be:

  • Your consent,

  • Our legitimate interest, which may be: i) Improvement of the Company’s products and services and, in particular, our business interest, which is designed to help us better understand your needs and expectations. (ii) Fraud Prevention to ensure that any payment is completed without an instance of fraud or misappropriation. iii) The security of our site to ensure that it works properly and is constantly improving.

  • Execution of your orders.

  • Legal reasons, such as when processing is required or permitted by law or for the exercise of legitimate rights of the Company or third parties. If we are required to publicize or disclose your personal data in order to comply with any legal obligation or to enforce or apply our terms of use / sale or other terms and conditions that you have accepted to protect the rights, the assets or the security of the Company, its customers or its employees.

 

TIME OF MAINTAIN YOUR DATA

Your data is retained by newcult.gr gr for the period that as a member / user you remain an active registered user of the site and deleted when you select and unsubscribe from it. For statistical and marketing purposes, your preferences are retained for 50 months.

In any case, we retain your personal information as long as we need it for the following purposes, in order to meet our contractual relationships, your needs, or our compliance with our legal obligations, and in particular:

  • When purchasing products, we maintain personal data for the required time of delivery and payment of your order and the time you are entitled to have to withdraw from it. In the case of an invoice or receipt, we keep your information for as long as required by the tax provisions and in each case no more than 20 years.

  • When you participate in a promotional offer, we keep your personal information throughout the offer.

  • When you contact us to submit a question, request, or to exercise any of the following rights, we retain your personal data for the duration required to process the above.

  • We retain your personal information that you have disclosed to us for marketing notifications until you remove your registration or request your deletion.

  • When are installed cookies, pixel tags, or similar apps on your computer, we keep your personal data for as long as it is necessary to accomplish its purposes, e.g. during a session of shopping cart cookies or session ID cookies (more specifically for the operation and use of cookies and any corresponding application functionality, see the terms of use of our site).

 

  • We may retain some of your personal data to comply with our legal or regulatory obligations and make a claim of our legitimate rights (for example, in order to claim our rights before the Courts).

 

SECURITY AND CONFIDENTIALITY

One of the Company’s key priorities is to secure transactions made by users / members of newcult.gr when using its services. The Company has taken all the appropriate technical and organizational measures to protect both your personal data as users / members of the site and the full security of your transactions. We use strict procedures and security measures to prevent unauthorized access to it. We also require, by contract, from any trusted third party that handles your personal data on our behalf to do exactly the same. Additionally, the use of appropriate technological equipment guarantees the above assurances. For example, to protect users / members in their transactions using a credit card on the site, we use 256-bit SSL encryption technology, which offers maximum security.

You also have the obligation to keep your data confidential as a user of newcult.gr, as you will have to take care of protecting it and not disclosing it to third parties (albeit negligently) and in no case grant or allow the use of your information from third parties.

Note that we may offer you the ability to sign in to our site via links to social media. In this way you share your personal information, according to the settings on the platform you are using. We recommend that you keep up-to-date with your data protection policy posted on the above platform and any search engine you use to understand how your data is shared and used.

 

INFORMATION ABOUT YOUR RIGHTS

Keep in mind, whenever you want, you can be informed of how we use your personal information, as well as your rights, and in particular:

  • You have the right to access the personal data we hold about you without prejudice to any legal or material limitations regarding the period of observance, the non-validity or the repeated submission of such requests.

  • You have the right to ask for the correction or update of your personal data and / or to fill in if it is not complete.

  • You have the right to request the deletion of your personal data. Please note that this request may not be accepted if we have legitimate and valid reasons to maintain it for the necessary time and legitimate purpose, for example track the payment of your order.

  • You may request at any time to discontinue sending updates about offers, new collections or new types of products that we offer, as well as for our actions or to deny receiving direct marketing notifications. It is easier to do it by clicking on the “Unsubscribe” link in any email or notification we send you. Otherwise, you can contact us using the above mentioned contact information. If you do not wish to have a profile designed so that we understand your personal preferences and needs in order to better serve you, please contact us at our e-mail address above.

  • You may revoke the consent you have given us to process your data when such processing is based on your consent. The withdrawal of consent does not affect the legality of the processing carried out until the date of its revocation.

  • You can oppose the processing of your data at any time when such processing is based on a legitimate interest. This right should in any case be exercised reasonably, depending on the legitimate interest served by processing your data.

  • You have the right to contact the Personal Data Protection Authority and file a complaint about your privacy and privacy practices. In case you wish to submit a complaint, you will be able to contact us in order to provide you with any necessary clarification.

  • You have the right to move, copy or transfer data from our database to another (portability). This is only valid in the case of data you provide and the processing is based on a contract or your consent and this processing is done with automated means.

  • You have the right to request that we limit the processing of your data. This right means that your data is being processed by us and is therefore subject to restrictions and we can therefore store it but we cannot use it (partially or totally) or process it further for purposes that are not desirable or cannot be served after their limitation.

  • You have the right to disable cookies. Internet browser settings are usually programmed by default to accept cookies. However, you can easily customize them by changing the settings in your browser. Many cookies are used to improve the usability / functionality of websites / applications. As a result, disabling cookies may not allow you to use certain parts of our sites / apps, as described detailed in the cookie table. If you wish to restrict or block all cookies installed from our site (which may not allow you to use certain parts of the site) or any other sites / apps, you can specify it through your browser settings. The Help function of your browser will let you know how.

The Company may refuse to remove, restrict or oppose you if it has a legitimate interest in maintaining it, and in particular when your data is necessary to execute an order, collect a claim, or comply with tax or other legal provisions.

In order to exercise your above mentioned rights, the company is entitled to ask for your identification.

In any case, we note that our customers are not obliged to give us their personal data, but their refusal to give us the absolutely necessary information makes it impossible for us to execute their order or to inform them about the offers and / or our new products.

The Company has the right to modify this Policy. Any amendment to this will apply as soon as the modified Policy is posted on its Website.

If you have any questions regarding the Company’s Privacy Policy regarding the personal data issue or you wish to exercise any of the above rights, you may contact us by sending an e-mail to info@newcult.gr.